How to order a samples package
Photographic Packages
We are currently updating out photographic packages which may be downloaded below in the very near future.
cap samples packages
Our honours cap sample packages allow you to fully assess the quality of our caps in person, should you require.
Our sampling system works as follows.
Stock Samples
We do hold a small stock of sample caps from previous orders which can be delivered to you for a general assessment, if you would just like to see any physical cap in person. We ask for a £25 deposit in the case that the cap is not returned. Once the cap is received back, we will issue a full refund or credit against any subsequent orders.
Preproduction Samples
In terms of full preproduction samples, we prefer to make up just one before going into full manufacture by making sure the client is completely happy with their design choices before doing so. We can certainly make several different samples if required.
Due to the high cost of manufacture of a single cap, we ask for a single deposit of £100. If the sample is correct and as required by the client, we then continue to manufacture and complete the order. We will then account for and credit the cost of the sample in the final invoice.
If the client requires any further alterations, we can certainly make changes without making up an extra sample. However if a further confirmatory sample is requried to finalise the design, we ask for a further payment as before.
Any preproduction samples made that are not followed by a subsequent order are not refundable and are yours to keep.
As an ideal working example, if a client required 20 caps. We would manufacture a fully detailed preproduction sample for confirmation under the £100 deposit. If it is correct and the client is happy, we will then manufacture a further 19 caps, refund the cost of the sample and charge the total order for 20 caps at the agreed price per cap.